Preorder Policy

What are Preorders?

Preorders are advanced purchases made on new merchandise that is scheduled to be released and/or shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. Each collection or item available for pre-order will have its own specific shipping date. These dates are not guaranteed, but we will do our best to update our site with any changes. 

Also, pre-orders are placed in advance ONLY for the specific shoe and size that you specifically requested. We care for each and every individual who shops from us and for that same reason we take the time and effort to be detailed specific.

Returns & Cancellations

Order cancellations are permitted ONLY 24hrs after the purchase is completed to receive a full refund. Please allow 3-5 business dates for the refund to reflect back into the payment method used. Any cancelation request AFTER 24hrs from the date the order was placed cannot be cancelled and are subject to order fulfillment.

We DO NOT accept returns. All sales are final.

Combined Orders

We suggest that preordered items be ordered separately from “in-stock” orders, as in stock merchandise can be shipped immediately. If you combine in-stock and pre-order items into one purchase, all items will be shipped when the preorder is fulfilled. 

If you have any additional questions, please refer to our FAQ Page or email us at


Hall Of Hype